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We're Hiring: Ecommerce + Retail Assistant

August 06, 2026

At Lulu + Belle Jewellery, we create meaningful, personalised jewellery designed to celebrate life's most special moments. From our boutique and workshop in Skerries, we craft and ship pieces to customers across Ireland and beyond.

We're looking for a warm, reliable and proactive full-time team member to join our business.

About the Role

This is a varied, hands-on role that combines customer care, retail and e-commerce support. You'll play a key part in making sure every customer has a thoughtful, seamless experience — whether they're visiting us in-store in Skerries or receiving a carefully packaged order at home.

Key Responsibilities

Customer Care & Retail

Provide a warm and welcoming experience for customers in our Skerries boutique
Assist customers in choosing meaningful jewellery
Respond to customer enquiries via email, social media and phone in a timely, friendly manner

Shop & Stock Care

Refresh and maintain our in-store displays so the boutique always looks its best
Help keep the shop and workshop tidy, organised and welcoming
Support the team in tracking shop stock levels

Order Fulfilment

Carefully quality check, pack and prepare online orders to a high standard
Ensure all packaging reflects the Lulu + Belle brand and customer experience
Coordinate with the workshop team to ensure timely dispatch

Content & E-Commerce Support

Create content for social media, including photos, videos and simple edits — with a particular focus on short-form video for Instagram and TikTok
Help create and update product listings on our website
Assist with general admin tasks

About You

We're looking for someone who is:

Friendly, approachable and genuinely enjoys working with customers
Highly organised with strong attention to detail
A self-starter who is self-motivated, taking the initiative to keep things running smoothly whether things are quiet or busy
Creative, with an interest in social media and content creation — comfortable filming and editing short-form video for platforms like Instagram and TikTok
Comfortable multitasking across retail and online tasks

Experience

Previous experience in retail, customer service or e-commerce is preferred
Experience with Shopify, social media or content creation is a strong advantage
Experience creating video content for Instagram or TikTok specifically is a definite advantage — if you've filmed and edited Reels or TikToks before, we'd love to see examples
An interest in jewellery, gifting and/or design is a bonus

Location & Hours

Usual hours are 9am–5pm, Monday to Friday
Some occasional Saturdays, 10am–6pm, may be required to cover holidays
Based in our Skerries boutique and workshop

How to Apply

Please send your CV, a short cover note telling us why you'd be a great fit, and — if you have it — a link or examples of any social media or video content you've created, to info@luluandbelle.com. Use the subject line 'Ecommerce + Retail Assistant'.

Applications must be received by Sunday 23rd August.

We're looking forward to hearing from you.